Can you please give us more information on this? If this is true, it fundamentally conflicts with what you’ve been advertising ProtonVPN as.
The previous comment is outdated and is superseded by what we have in our no-logs policy page: https://protonvpn.com/support/no-logs-vpn/
There have been many legal challenges against Swiss surveillance laws in recent years, some successful (such as this one brought by Proton: https://www.swissinfo.ch/eng/proton-wins-appeal-in-swiss-court-over-surveillance-laws/47052196). The legal landscape is not static and has been changing, although not always for the better. Our no-logs page is generally updated with the latest information.
Thank you very much for the clarification. As this is a sensitive topic, as a paying customer of your service, I will ask a few more questions until I reckon I gathered enough information to fully grasp the situation. I will try my best to be fair with my questions so that it doesn’t come off as a hostile attack on legitimacy/transparency of your service, which is not my intention.
Could you please be so kind to provide the article that has been changed in the law that allowed you to be able to change your policy on logging under legal pressure? And when that specific change in law was made? Also, did your customers know of the previous legal grounds that would have given you no other options other than complying to start logging user data, when faced witih a court order? And did you write a blog article / or did you inform your customers in any way of the change in the law that no longer mandates logging ip for vpn providers based in Switzerland, when challenged with a court order?