We live in the same country and everything, he doesn’t use a VPN or anything like that. He’s got way more stuff that I don’t, neither of us understand why?
Do you have the same language settings? If one of you has your account set to the language of your country and the other one has it set to English. If the show/film has no dub or sub for the language in your settings, it might not show up. I switched to English for this reason.