Can’t log in on my macbook?
The error indicates a network restriction in place that is blocking the calls to our Authentication API endpoints which prevents you from logging into the IVPN app as a result.
Our Authentication and API endpoints are not accessed only by a domain name, but also by a bunch of IP addresses, and our app should automatically cycle through all of them before giving up. If you are unable to log in after trying multiple times, that might suggest that those IP addresses are blocked as well.
One way to workaround such a restriction is to log into the IVPN app from a different network. This includes using your mobile device’s cellular connection via hotspot sharing.
Another way is to log into the app after connecting to an IVPN server using a manual connection method with a different app, e.g.:
WireGuard - https://www.ivpn.net/setup/macos-wireguard/
OpenVPN (TunnelBlick) - https://www.ivpn.net/setup/macos-openvpn-tunnelblick/
IPSec with IKEv2 - https://www.ivpn.net/setup/macos-ipsec-with-ikev2/
Once connected, launch the IVPN app and try to log in again. Disconnect the manual VPN connection and use the IVPN App to manage the VPN if it works.
I hope this helps but in case the issue persists, you might have to try logging in from a different, less-restrictive network.
I’m in dubai:( ok will try this thank you
Yup, Dubai aka UAE LOVES to block VPNs